Parking: Parking spaces are numbered – please park in the appropriate space for your unit.
Important Arrival Instructions:
Welcome! Thank you for choosing Oak Crest Cottages and Treehouses for your vacation or weekend getaway.
Terms & Conditions – Eureka Springs Getaway
Here’s what you need to know:
Check In: 4pm
Check Out: 10am
KEY IS LOCATED IN A KEY BOX ON THE FRONT DOOR
CODE: Provided morning of arrival
Note: The keybox can be opened by entering the code and sliding the silver button down (not pressing in) and pulling the entire face of the box forward.
(Please return the key to the key box upon departure.)
Address: 526 West Van Buren, Eureka Springs, AR 72632
Phone: 479-244-2220
After 9pm Emergency only number: 479-253-6185 (call 2-3 times to get through dnd)
Location: GPS Coordinates
WiFi Password: 4792539493
Other Details:
This is a non-smoking property. Smoking is only allowed outside. Failure to adhere to this restriction will result in a charge of $200.
This property has a strict no pets policy. Evidence of a pet being in the property will result in an additional charge of $200. Terms & Conditions – Eureka Springs Getaway
Departure Checklist:
• Please hang all used washcloths, hand towels and bath towels over the side of the sink, bathtub or over the shower door.
• Please wash all dishes and return them to the cabinets. We don’t mind if a glass or two is left in the sink, but we do charge extra to clean excessive dishes, per the Terms and conditions.
• Return all furniture, inside and outside, to the original position (if moved).
• Please bag all trash and leave in room. Housekeepers will remove.
•Please leave us a list of anything that is in need of maintenance – loose handles, drain problems, lights not working, etc.
• Please turn the heating/cooling to 70 in winter and 74 in summer
• Please close and lock all windows and doors
• Please return the key to the keybox.
Please do a final walk through and look for any items you may have left behind (Jewelry, Jackets, Tablets/Mobile devices, Chargers, etc.) If we find your lost items, we can ship them to you, although it’s difficult for us to process lost items quickly during busy months. Note, we are not responsible for items left behind. There will be a $50 handling fee applied in addition to shipping cost for left behind items that are requested to be shipped.
Getting Around:
Eureka Springs Trolley
Our properties are Vacation Rentals with reservations handled by Bear Mountain Property Managment/EurekaSpringsGetaway.com. Property INCLUDES: bath towels, linens, glassware, utensils. Consumables Included: 2 rolls of bath tissue are provided per bathroom, 1 roll of paper towels, and 2 trash can liners for each trash can, hand soap, dish soap, and dish washer detergent. We provide ground fresh roasted coffee from Bear Mountain Coffee co, for a drip coffeemaker. Generally, salt and pepper, and basic items are available at the unit, although, we cannot guarantee specific consumable items. Toiletries: We provide small packets of shampoo/soap and a hair-dryer, although you may want to bring your favorite cosmetic items (including shampoo) if you are staying for an extended period.
Note, it is our intention to keep the property safe, secure, and maintained. Building Codes may differ, and are not required in all areas. Neither Eureka Springs Getaway, nor the Property Owner, provide any assurance that features such as steps, rails, indoor & outdoor surfaces meet standard “codes”. Properties may have steep steps, loft ladders, rock pavers, and uneven surfaces. If you have concerns, please ask questions. Please watch your step, and remain aware of your surroundings. Per your Terms & Conditions – Eureka Springs Getaway, all liability has been waived.
We are available for emergency maintenance 24/7. We keep professionals on call. We cannot guarantee immediate repair, but we will do our best. In nearly every instance, repairs have been made the same day as they are reported. Although, an alternative might be to move you to a different location, depending on availability.
REVIEWS: We appreciate 5 star reviews! Great reviews help independent businesses like us. If the property you rented missed your expectations, or, if something that we overlooked needs attention, please call and give us the opportunity to remedy the situation before posting a problem in a review. If something is broken, we would rather fix it, or compensate you for an issue immediately, rather than read your disappointment in a review.
We do our best to meet your expectations. Whatever the situation, please know that we are only a phone call away. We provide realistic online descriptions. In summary, we want you to have a fantastic get-away! Ozark Mountain Vacation Rentals is a small independent business. We sincerely hope you love the area as much as we do!
Have a great stay!
Management & Staff
Bear Mountain Property Management
Office (479) 244-2220
Events, Attractions, and things to do Eureka Springs – Something for Everyone (visiteurekasprings.com)