Important Arrival Instructions: 

Welcome!

Thank you for choosing Hilltop at Busch Mt for your vacation or weekend getaway.

Hilltop is leased and operated by Bear Mountain Property Management 

Terms & Conditions – Eureka Springs Getaway 

Here’s what you need to know: 

It is self-Check in: Phone support will not be available after 10pm unless it’s a life safety emergency.  it’s critical that you complete your pre checkin as soon as you book definitely before 4pm so you are sure to have all your information including door code.

Check In: 4pm

Check Out: 10am 

THE FRONT DOOR CODE: Provided morning of arrival 

Note: Enter the code your provided in the welcome text into your door lockbox to open and get key

Note: The keybox can be opened by entering the code and sliding the silver button down (not pressing in) and pulling the entire face of the box forward.

Address: 20856 US 62 , Eureka Springs, AR 72632 

Phone: 479-244-4555

WIFI:  Hilltop Estates

 WiFi Password:  greatviews!

Quiet Hours: 10pm – 7am

Other Details: This is a non-smoking property.  Smoking is only allowed outside and not on back porches.  Failure to adhere to this restriction will result in a charge of $200. 

This property has a strict no pets policy.  Evidence of a pet being in the property will result in eviction an additional charge of $200. Terms & Conditions – Eureka Springs Getaway 

Departure Checklist: • Please hang all used washcloths, hand towels and bath towels over the side of the sink, bathtub or over the shower door. • Please do not move furniture without management’s permission. • Please bag all trash and leave in room. Housekeepers will remove.  • Please turn the heating/cooling to 68 in winter and 72 in summer • Please close and lock all windows and doors • Please return the key to the keybox. Please do a final walk through and look for any items you may have left behind (Jewelry, Jackets, Tablets/Mobile devices, Chargers, etc.) If we find your lost items, we can ship them to you, although it’s difficult for us to process lost items quickly during busy months. Note, we are not responsible for items left behind. There will be a $50 handling fee applied in addition to shipping cost for left behind items that are requested to be shipped.

Eureka Springs Trolley Click for Schedule Click for Fares Click for Map http://www.eurekatrolley.org 

Our properties are Vacation Rentals with reservations handled by Bear Mountain Property Managment/EurekaSpringsGetaway.com.  Property INCLUDES: bath towels, linens, mugs.  Consumables Included: 2 rolls of bath tissue are provided per bathroom, 1 roll of paper towels, and 2 trash can liners for each trash can, hand soap, dish soap.   We provide ground fresh roasted coffee from Bear Mountain Coffee co, for a drip coffeemaker. Toiletries:  We provide small packets of shampoo/soap and a hair-dryer, although you may want to bring your favorite cosmetic items (including shampoo) if you are staying for an extended period. 

Note, it is our intention to keep the property safe, secure, and maintained. Building Codes may differ, and are not required in all areas. Neither Eureka Springs Getaway, nor the Property Owner, provide any assurance that features such as steps, rails, indoor & outdoor surfaces meet standard “codes”.  Properties may have steep steps, loft ladders, rock pavers, and uneven surfaces.  If you have concerns, please ask questions.  Please watch your step, and remain aware of your surroundings.

Per your Terms & Conditions – Eureka Springs Getaway, all liability has been waived. We are available for emergency maintenance 24/7.  We keep professionals on call.  We cannot guarantee immediate repair, but we will do our best.  In nearly every instance, repairs have been made the same day as they are reported.  Although, an alternative might be to move you to a different location, depending on availability. 

REVIEWS:  We appreciate 5 star reviews!  Great reviews help independent businesses like us.  If the property you rented missed your expectations, or, if something that we overlooked needs attention, please call and give us the opportunity to remedy the situation before posting a problem in a review.  If something is broken, we would rather fix it, or compensate you for an issue immediately, rather than read your disappointment in a review. We do our best to meet your expectations.  Whatever the situation, please know that we are only a phone call away.  We provide realistic online descriptions.  In summary, we want you to have a fantastic get-away!  Bear Mountain Property Management is a small independent business.  We sincerely hope you love the area as much as we do! 

Have a great stay! 

Management & Staff Bear Mountain Property Management 

Office 479-244-4555 

Events, Attractions, and things to do Eureka Springs – Something for Everyone (visiteurekasprings.com)

Life saftey Emergency contact (or call 911) only after hours 479-253-6185 (must call 3x to break through do not disturb)